The FAQ(s)

Welcome to our FAQ page! Here you'll find answers to some of the most common questions we get about our electric scooters, both for personal and business use. Whether you're looking for information on our products, our policies, or how to get started with electric scooters, we're here to help.

If you can't find the answer to your question here, please don't hesitate to contact us by visiting our 'Contact' page. We're always happy to help!

What's the average lifespan of any electric scooter?

Depending on how often you use it, some electric scooters can last up to 5 years without maintenance, on average it would be around 2-3 years.

Why should I consider e-scooter ahead of a classic combustion engine ,

Riding your e-scooter is a fully connected experience and is a lot of fun. You will be able to get around your city easily without any hassle. Also you will realize the benefits of a fully integrated electric drive: lower maintenance, no pollution, and the ability to make the city a quieter place to be.

How long is the warranty for the battery?
2 years for lead acid battery and 1 year for lithium battery.

How long is the battery life?

It should be good for many years under normal usage.After using it for two or three years, the battery should show some decline. If you need, you can change battery for use.

How long does a full charge take?

With the ordinary charger, it takes about 6-8 hours.If you want to charge faster, you can choose a charger with higher power, but the price of the charger will also be higher.

Where should I have my Slane products serviced?

Slane recommends that you visit your selling or servicing Slane dealership.Use the Slane Dealer Locator to find the Slane Dealer nearest your home.

Who do I contact if I have questions about products?

Your Slane dealership is your best source of information for all things Slane. If contacting a dealership is not an option, you can contact the Slane Sales department at www.slanechina.com.